Overview

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Channels:

Novu lets you send notifications across different communication mediums, including emails, in-app messages, push notifications, SMS, and chat. Each of these five communication mediums is referred to as a notification ‘channel’.

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Providers:

Providers are what allow us to handle message delivery over multiple channels. Of the five notification channels that Novu currently supports, each channel except the ‘in-app’ channel has multiple providers.

The in-app channel only has one provider (the default Novu provider).

All the remaining channels have multiple providers.

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Organizations:

Organizations enable you to segregate notifications across multiple products that you may have. You can use Novu to send notifications across multiple apps and can create organizations.