Learn about messages in Novu
channel
(in_app, email, push, chat) or an action
(digest, delay).
Within the workflow, every channel has a separate template. Email channel step content can be different than in_app
channel step content. When a workflow is triggered, Novu generates separate messages for every channel step and sends that message to the recipient.
A triggered event (notification
) is a collection of step information, its message, and job execution details.